Make Believe will appeal to babies, toddlers and children up to around 7 years old.

We understand Make Believers may have older siblings or adults who would like to join in and we encourage this.

Yes - we have a free to use car park right in front of our building, the car park has perimeter wall and gate situated off the road with one entrance/exit to minimalist risk to our visitors. We do ask you drive slowly and carefully when entering our premesis by car.

We have done our best to make our business suitable for wheelchair users and pushchairs with double opening doors and wide entrance gates to the play area, but our doors are not automatic.

If we can be of any assistance to you then please message ahead in advance and we will do our best to help you.

We do allow wheelchairs into the imaginative play area. The only thing we ask and will help with, if necessary, is to wipe down the wheels prior to entry into the play area.

Yes. We have a set number of ‘play spaces’, although we accept walk-ins we cannot guarantee that you will be able to enter without a booking, (especially at weekends, school holidays!).

We also have school and private groups during which may mean that we are closed some days to normal entry. If you use our booking system it will always show you what availability we have on any given day once you enter how many children, etc.

We recommend that you don't arrive more than 5 minutes before your scheduled session as you will not be able to access Make Believe Play zones. The cafe on the other hand may have limited service during play sessions.

We take pride in cleaning the café area, play zones and toilets, etc so that you also get a nice clean table and hopefully a more pleasant experience for your session. We have obviously updated our cleaning procedures further in line with covid guidance.

Any believers that are under 3 years old cannot go into the imaginative play area unsupervised as there are small props that could be choking hazards.

You are responsible for your children at all times whilst in Make Believe and whilst our staff will intervene if they see unruly or inappropriate behavior towards others or property.

it is your responsibility to know and see what your child is doing at all times.

The entry and exit of children and adults to our building is strictly gated controlled.

Adults are not permitted entry unless they are accompanying a child.

All fire exits are also alarmed, so if one is opened then a siren is activated and our staff will immediately know what has happened.

We do allow guide dogs in however as some children can have either rational or irrational fear of dogs then we do not allow any other types of dog entry, (this includes therapy dogs).

We do host visits from experts who display animals (exotics, birds of prey ect)

we do have a small play area for 2 year olds and under. We charge a lower rate for any child not yet walking

We also provide a good number of high chairs and have baby changing facilities

If you forget nappies or wipes, don't worry just let us know as we generally keep a few in stock.

We have a cafe that provides a selection of great coffees, teas and cold drinks as well as toasties, paninis, soup, sandwiches, cakes and so on, (check out our menu page).

We do cater for most intolerances.

As we have an onsite cafe you are not permitted to bring your own food on to the premises, with the exception of baby food and formula, or any food required for medical/allergy reasons.

Please note that due to health and safety reasons we cannot microwave any baby food in our kitchen. 

For your convenience we accept most major credit and debit cards, (either chip and pin or contactless). There is no minimum spend.

Yes we do, please ask a member of staff for the password details to connect to our WiFi when you arrive.

We know memories are precious and you may wish to take photographs or video clips of your child playing. You are allowed to take photographs or video clips of your own child at make believe for your own personal use, we ask that you consider other children and visitors privacy and security.